Privacy Policy

Your privacy is very important to us. Accordingly, Power Pilates 2023 Limited (trading as Power Pilates) has developed this Privacy Policy in order to explain how we collect, use, communicate and disclose and make use of your Personal Information. This Policy applies to information that we collect through the Powerpilates.co.nz site, the Power Pilates Member App, and Power Pilates social media pages. When you access or use Power Pilates services, you agree to the terms and conditions of this Privacy Policy.

What personal data do we collect?

Personal details (name, date of birth). Contact details (email, phone number, address, emergency contact person(s) details). Financial and transaction data (card details for payment, purchase history, account billing information). Medical details at your discretion (surgical history, injuries history, pregnancy details).

How do we collect personal data?

We collect your personal information when you create an account on the website. When you update and/or add information on the members app. or the website. We collect card details for payment for our services. We may also store information that your computer or mobile device provides to us, such as IP address, operating system, device ID, and device type. We may collect information about third parties, including your emergency contacts, and only use this information for the reason it was provided. We may collect personal information from you via social media. We may collect personal information from you in person in the studio. We may collect personal information from you when we interact with you over the phone or via email.

How do we use personal data?

We use personal information for many purposes including providing you with information and/or services that you request from us, delivering to you a more personalised service, improving the quality of our services, internal administrative purposes, marketing and research purposes.

How do we share personal data?

We may disclose your personal information to third party service providers including Squarespace (website hosting), PushPress (booking system, members portal, members app hosting, automated email communications), Stripe (payment processing services).

How do we use Cookies?

When you visit our site we may use cookies and other tracking technologies to recognize you as a User and to customize your online experiences, the Services you use, and other online content and advertising; measure the effectiveness of promotions and perform analytics; and to mitigate risk, prevent potential fraud, and promote trust and safety across our Sites and Services. Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies, your use of the Sites and Services may be limited or not possible.

How to access and correct your personal information?

Power Pilates will endeavour to keep your personal information accurate, complete and up to date. If you wish to access or update your personal information you can do so via the website members portal or the members app or by contacting us at info@powerpilates.co.nz.